Our condominium was directly in the path of Hurricane Dorian and the stress level for residents and staff was almost mind-numbing. Since we were shutting down all of our phones and computers, I had already directed residents to use the website, as updates would be posted there. Imagine my surprise when I got an email from CondoSites announcing they had posted Newsboard Articles with links to the National Oceanic and Atmospheric Administration (NOAA) hurricane tracker and contact information on power outages and restoration plans from our local electric utility. And all without me having to do anything. After the storm, many residents commented on the website and its helpfulness. Thank you to the CondoSites staff for their proactive ‐ and thoughtful ‐ work on our behalf during this difficult process.
A few years ago, our Association's website was manually maintained and we had no easy way to update documents or keep our community informed of news and upcoming events. Maintaining manual email distribution lists and user directories was just a nightmare!
Our last election was so contentious that I never dreamed it was possible to do away with the "US vs. THEM" paradigm that we faced on a daily basis. As of today, we are on the precipice of self empowerment for our entire community. We owe this to two things. First, the new Florida Condominium laws and second, the guidance and knowledge of Jason King and his company, CondoSites. Jason King truly is the king of hill when it comes to user friendly administration, simplicity and efficiency.
I had the opportunity to work with Jason King, developer of the CondoSites website for Central Park II of Sarasota, FL. for the past year. Our website has been in existence for about 5 years. Over that time the website has been upgraded through their diligent work to make it more consumer and administrator friendly. Jason responds quickly to any inquiry. His guidance to help me learn how to upload or navigate new skills in use of the website has been invaluable. Without judgement of my limited experience, he provided the guidance and encouragement to improve our website usage. The passion for the use of the website, as a powerful tool to share various information specifically tailored to our community's needs, is very evident with the instruction from CondoSites. With the advent of the new legislative laws by the State of Florida, again CondoSites was instrumental in providing accurate information and a great document to help condominium complexes meet the requirements and timeline enacted by the state of Florida. Communication has changed over the years and will continue to change. CondoSites will provide exemplary service with the current and future needs and requirements of website management.
CondoSites has everything we were looking for in providing a website for our 144 owners. It was very easy to get up and running and Jason's continuous support and knowledge was outstanding. Our owners are now active users and supporters, including the early naysayers. We keep the content fresh and timely to keep website users coming back on a daily and weekly basis.
I'm impressed by very few things in life. One of those things is efficiency along with speed. CondoSites qualifies for both.
I was very excited when we selected CondoSites but they have far exceeded my expectations.
We initially thought we wanted a website server based in state (Florida) - thinking we would get better customer service. After researching local companies, we found that CondoSites offered THE best one-on-one service we were looking for.
We never thought managing a website could be so easy. CondoSites' responsiveness, training and quality of product has been exceptional! We look forward to working with them for years to come!
As a community manager for 21 years now, I have been through several web hosting and website companies for various properties. Of all of those that I have engaged with, CondoSites has been by far the very best. From creation to on-going support, they have been outstanding in their service.
We use CondoSites for 13 of our associations and counting. I cannot say enough about how great I think they are. The websites are well formatted, professional and very user friendly. Jason is always available to help me with anything I need and very easy to work with.
CondoSites has a wonderful product. My community is extremely pleased with the design and I am extremely pleased with the uptime and the quality of the coding. I am surprised that no one has offered to purchase the company.
Our community recently converted to the CondoSites platform. The conversion process was extremely well organized, and CondoSites owner, Jason King took a personal interest, and was intimately involved with the process. I can't say enough about the level of professionalism we experienced, and the absolutely smooth transition process - it was flawless!
Working with them is so wonderful. The owner, Jason, takes his time to explain the websites functions and is always available to answer questions. He updates the website functions often and is very receptive to ideas on how to improve the site for the users.
Thanks for all your support and professionalism. Our project went off very successfully. I feel sorry for your competitors ‐ they don't stand a chance.
CondoSites has been a great resource for our condo community! As a board we can post and share important documents and notices with our community and our community can submit a variety of requests using the online forms. It is a great tool to help us manage our community of over 260 units.
CondoSites provided a quick and minimal effort way to get a website up and running to our small, 26-unit association. Great deal, great site, great service!
We're using email through our website instead of printed newsletters to save printing and mailing costs. Last year, we archived about 20 years worth of paper documents (minutes, and financial reports) to the website, making it readily accessible to all our homeowners. Jason is always incredibly responsive and pleasant to deal with when I have questions, too.
They are always responsive, always like hearing new ideas and suggestions, and have the patience of saints. I had never worked on updating a website before and they were invaluable when it came to my mountain of questions and sometimes screw-ups.
Without a doubt, the best thing about CondoSites is the customer service. Working with Jason on our site is like working with a colleague. I suspect there is not a single other condo website provider out there that is as responsive and genuine as Jason and his team. This isn't something you'll recognize or appreciate until you're in business with him. What sold us on CondoSites initially was the platform, the capabilities, and the price. However, what locks us in as long-term business partners is the customer service.
Our HOA has been with CondoSites for more than 10 years and I inherited the job of maintaining our website about three years ago. I am quite the technophobe and was very intimidated when I started. But I worried needlessly. Jason was great getting me set up and showed me how to post Board meetings times, minutes, other documents, community events, add new owners etc. He made it so easy that even someone ill at ease like me felt okay.
I find this product well suited to the Canadian Market. We are a large condominium corporation and find that it keeps everyone informed. We also have a younger population who are more familiar with computers and the internet. There are several features that we like that allow for effective communication with owners.